Location: Melbourne or Brisbane
Job Description:
Translationz is a leading provider of language services in Australia and is rapidly growing> We are looking to hire a Client Service Team Member to join us.
Our ideal candidate will have a passion for helping others and a drive to provide exceptional client-centric customer service. The role will involve daily interaction with clients (in person, telephone or video), along with Translationz Operation Managers and Project Managers to ensure we are successfully building and nurturing partnerships with our clients.
Objectives of this Role
- Serve as a point of contact addressing client concerns and requirements
- Build and strengthen client relationships to achieve long-term partnerships
- Develop a thorough understanding of our services to effectively meet client demands
- Collaborate with other members of the Translationz team to provide support as needed.
Daily and Weekly Responsibilities
- Effectively manage client inquiries and requests, ensuring their needs are met.
- Collaborate with internal team members to review progress and explore innovative solutions to cater to customer needs
- Identify both new opportunities and renewals and communicate these findings to the client services team
- Thrive in a fast-spaced, client-centric environment, fostering a supportive environment
- Engage in productive collaboration with internal teams and clients to ensure successful onboarding and project delivery
- Perform general administrative duties as necessary
Skills and Qualifications
- Sales or customer service experience (preferred, but open to discussion)
- Ability to multitask and effectively manage multiple responsibilities
- Strong written and verbal communication skills
- Excellent attention to detail and organisational skills
- Strong interpersonal skills with a collaborate and team-orientated approach
- Genuine enthusiasm and passion for both client account management and acquiring new clients.
Preferred Qualifications
- Experience in customer services
- Positive and friendly with strong commitment to serving all stakeholders
- Strong organisational skills and ability to work well with others and prioritise workload
- Proficiency in a language other than English-(desired, but not required)
- Has experience in translation or interpreting (desired, but not required)
Send your CV with cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it.
Location: Melbourne or Brisbane
Job Description:
Translationz is a leading provider of language services in Australia and is rapidly growing> We are looking to hire a Client Service Team Member to join us.
Our ideal candidate will have a passion for helping others and a drive to provide exceptional client-centric customer service. The role will involve daily interaction with clients (in person, telephone or video), along with Translationz Operation Managers and Project Managers to ensure we are successfully building and nurturing partnerships with our clients.
Objectives of this Role
- Serve as a point of contact addressing client concerns and requirements
- Build and strengthen client relationships to achieve long-term partnerships
- Develop a thorough understanding of our services to effectively meet client demands
- Collaborate with other members of the Translationz team to provide support as needed.
Daily and Weekly Responsibilities
- Effectively manage client inquiries and requests, ensuring their needs are met.
- Collaborate with internal team members to review progress and explore innovative solutions to cater to customer needs
- Identify both new opportunities and renewals and communicate these findings to the client services team
- Thrive in a fast-spaced, client-centric environment, fostering a supportive environment
- Engage in productive collaboration with internal teams and clients to ensure successful onboarding and project delivery
- Perform general administrative duties as necessary
Skills and Qualifications
- Sales or customer service experience (preferred, but open to discussion)
- Ability to multitask and effectively manage multiple responsibilities
- Strong written and verbal communication skills
- Excellent attention to detail and organisational skills
- Strong interpersonal skills with a collaborate and team-orientated approach
- Genuine enthusiasm and passion for both client account management and acquiring new clients.
Preferred Qualifications
- Experience in customer services
- Positive and friendly with strong commitment to serving all stakeholders
- Strong organisational skills and ability to work well with others and prioritise workload
- Proficiency in a language other than English-(desired, but not required)
- Has experience in translation or interpreting (desired, but not required)
Send your CV with cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it.
¿Necesita traducir sus documentos al inglés o a algún otro idioma?
Traducimos todo tipo de documentos, como certificados de nacimiento, de matrimonio, certificados de antecedentes penales, licencias de conducir y documentos de identidad. Ofrecemos servicios de traducción del español y cualquier otro idioma al inglés.
Contamos con un equipo de traductores que esta 100% certificado según los estándares de National Accreditation Authority for Translators and Interpreters (NAATI). Nuestras traducciones cumplen con todos los requisitos oficiales en Australia.
Somos proveedores líderes en servicios de traducción.
Es rápido y fácil
- Haga clic en “Cotización sin cargo”.
- Adjunte su documento (formato PDF, escaneo o foto).
- Le responderemos por correo electrónico con una cotización sin cargo.
- Si acepta la cotización y desea continuar, le compartiremos un enlace para que pueda pagar de forma segura.
- El documento será enviado electrónicamente en formato PDF dentro de las 48 horas durante días laborales.
- Si necesita el documento con urgencia, nuestro equipo lingüístico puede completar su traducción en el mismo día.
Certified Document Translation Services
Do you need a document translated into English or another language?
We translate all documents including birth certificates, drivers licenses, ID Cards, marriage certificates, police checks and other documents. from Spanish and all languages into English.
Our translation service is 100% NAATI certified. You can use our translation for all official purposes in Australia.
We are also a leading provider of document translation services.
Quick and Easy
- Click on the "Get a Free Quote" button
- Upload your document (pdf, scan, or photo).
- We will reply with a free quote by e-mail.
- If you decide to proceed, we will send you a link to pay securely online.
- We deliver your translated document electronically in PDF file in 1 or 2 business days
- Same day -express options available.
您需要将文件翻译成英文或其他语言吗？
我们可以将所有文件（包括出生证、驾照、身份证、结婚证、无犯罪记录及其他文件）从西班牙文或任何其他语种翻译成英文。
我们的翻译服务是100% NAATI认证的。在澳大利亚，我们的翻译件可用于所有官方用途。
我们也是领先的文件翻译服务供应商。
简便快捷
- 请您在这里上传文件（pdf、扫描件或照片）。
- 我们将通过电子邮件回复您，提供免费报价。
- 如果您决定继续，我们会向您发送链接，以便您在网上安全付款。
- 我们将在1-2个工作日内以PDF文件形式向您交付翻译件。
- 可选择当天加急服务。
Certified Document Translation Services
Do you need a document translated into English or another language?
We translate all documents including birth certificates, drivers licenses, ID Cards, marriage certificates, police checks and other documents. from Spanish and all languages into English.
Our translation service is 100% NAATI certified. You can use our translation for all official purposes in Australia.
We are also a leading provider of document translation services.
Quick and Easy
- Click on the "Get a Free Quote" button
- Upload your document (pdf, scan, or photo).
- We will reply with a free quote by e-mail.
- If you decide to proceed, we will send you a link to pay securely online.
- We deliver your translated document electronically in PDF file in 1 or 2 business days
- Same day -express options available.