Over the Phone Interpreting Services

Over the Phone Interpreting Services (OPI)

One of the most efficient modes of interpreting is Over the Phone Interpreting (OPI), otherwise known as Telephonic Interpreting. This type of remote interpreting allows two individuals who speak different languages to communicate, with the help of a professional interpreter. This is widely used in government, legal, healthcare, customer service, contact centres, law-enforcement, telecommunication, and energy settings where a language barrier is a common occurrence.

Over the years, Translationz has been consistent in providing excellent and reliable OPI services offering over100 languages on our panel.

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On-Demand Phone Interpreting

On-demand phone interpreting works best for clients who need immediate assistance when an onsite interpreter is not available. When you place a language request through Translationz, our system will automatically connect you with a professional interpreter. Click here for more information.

Pre-booked Phone Interpreting

Pre-booked phone interpreting is available for clients who schedule a professional phone interpreter in advance of a project. Pre-booked phone interpreting is an alternative solution for on-site interpreting for locations in Australia that are remote, where no qualified interpreter is near. To schedule a professional phone interpreter, you can either request a quote from our website, or call our office numbers for immediate assistance from our dedicated staff.

Benefits of Translationz OPI

  1. Certified Professional InterpretersTranslationz ensures our interpreters are pre-screen with appropriate credentials and necessary experience in carrying out the assignment. We provide our interpreters with intensive training.
  2. Fast and Reliable Connection – With our secure cloud-based system, you can expect a speedy connection to a professional interpreter who is readily available to take your call anytime and anywhere.
  3. Global Access – Having over the phone interpreting services in your business means that you have immediate access to your clients.
  4. Language OptionsTranslationz has a broad-base of interpreters across all languages, including ones that are “low resource languages” less common languages.
  5. Robust Technology – We have always been at the forefront of language technology solutions. Our system creates the foundation needed for connecting interpreters, monitoring quality service, tracking data, and finding efficient ways to lower costs significantly for our clients, while still maintaining high-quality service.

Setting an OPI account with Translationz is simple. A call or an email is all that is required for access. Call us or request a quote here.

Call Us

Melbourne Translation: (03) 9034 5299

Sydney Translation: (02) 9119 2200

Brisbane Translation: (07) 3123 4887

Adelaide Translation: (08) 7070 6757

Hobart Translation: (03) 9034 5299

Canberra Translation: (02) 6171 0900

Perth Translation: (08) 6365 4119

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