Find out more about the National Disability Insurance Scheme (NDIS) | Blog

Find out more about the National Disability Insurance Scheme (NDIS)

NDIS Australia

If you are an Australian, disabled and under 65 years of age, you may well qualify for assistance under the NDIS. You qualify for assistance if you have permanent residency in Australia, or if you hold a Protected Special Category Visa. If you have a permanent disability which prevents you from doing everyday things for yourself, you can seek help through the NDIS.

The NDIS is an insurance scheme. It replaces the old disability system which was, in the final analysis, inequitable and ineffective. This new system is disparate and Australia is now on the forefront of providing a compassionate and sensible disability systems. It is fair and sustainable and offers a lifetime of support to the disabled and as it identifies and helps people at an early stage. Disabled people who subscribe to the scheme will have better prospects and opportunities.

Who can access the NDIS?

Children with developmental problems, who are under 6 years old, can access the scheme, as can older people who have difficulty communicating with others. Making friends can be sometimes difficult for people with mental or physical disabilities and in such cases, support can be provided. If you have problems coping with your emotions and feelings, you can get help through the scheme.

Do you have difficulties learning new things, understanding and remembering them? Don’t worry, assistance can be provided. Basically, if you have some problems with coping with everyday things, from taking a bath or shower, or handling money, help is at hand.

Where are NDIS offices?

Although there are NDIS offices across Australia, there may not be an office near you. However, if you follow the link below, you can find offices which could be close to you.

  • Australian Capital Territory is home to 3 NDIS offices. It also has early childhood intervention offices in Florey.
  • New South Wales has 18 NDIS offices and 4 partner early childhood intervention offices, located in Lapstone, Penrith, St. Mary’s and South Windsor.
  • The Northern Territory has 5 NDIS offices, located in Alice Springs, Darwin, Katherine, Nhulunbuy and Tennant Creek.
  • Queensland has 6 NDIS offices which can be found in Ipswich, Mackay, Mount Isa, Palm Island, Toowoomba and Townsville. There are early childhood intervention offices in Bundaberg, Mackay, Toowoomba and Townsville.
  • South Australia has 8 NDIS Offices, and early childhood early intervention officers who can be contacted on 1800 800 110. Phone this number and ask to be put through to the South Australia Early Childhood Team if you have children from the ages of 0 to 6 who require special assistance with their development.
  • Tasmania has 3 NDIS offices which can be found in Hobart, Devonport and Launceston. Tasmania was one of the first territories to have NDIS offices, along with South Australia and the Australian Capital Territory.

Translation /Interpretation services

Through the NDIS you can have qualified interpreters present when you have to deal with doctors, psychologist, nurses and dentists or other medical professionals, as well as if you have to appear in court or have dealings with the police. Whenever you need an interpreter one can be provided.

There are different types of translation/interpretation services available, not just face-to-face. For example, if you need these services in an emergency, or if you live in a remote area, you can have a video or telephone interpreter service. Video interpretations can be more effective than telephone as the interpreter can read your interlocutor’s body language and facial expressions, all of which assist in accurately assessing what exactly is being said. This may not be widely know, but body language, tone of voice and facial expressions are thought to be more important in understanding a message than the words used.

The importance of a professional interpreter

In the past, in some countries including the Australia, UK, Canada and USA, people were not aware of the importance of having a professional interpreter. This frequently meant that parents had their children accompany them to a doctor and translated for them. This was totally inappropriate for several reasons: -

  1. Children don’t understand medical terms and so might mistranslate. This could cause confusion and lead to a wrong diagnosis.
  2. If a neighbour or children act as interpreters there is likely to be a lack of confidentiality. Whereas, professional interpreters are bound by a code of ethics and maintain professional detachment, impartiality and objectivity.
  3. Children should not provide language assistance in critical situations as it will be difficult for them to remain impartial. Just imagine a child having to tell their parent of a new diagnosis of a terminal disease. This type of situation is highly traumatic and the likelihood that vital medical details will be misunderstood increases significantly.

Professional interpreters adhere to strict rules and standards that ensure that there is no breach of confidentiality. What transpires in an appointment with a doctor is not divulged to outsiders.

It is important that everyone is treated with respect and consideration. Having an interpreter that is a registered NDIS provider safeguards confidentiality. You feel that you are in control of your life and valued as a human being. Maintaining your dignity is important.

Translationz is a registered NDIS provider of interpreter and translation services. Our interpreters are on assignment with NDIS participants nearly every day accompanying them to doctor’s appointments, physical therapy sessions or helping with everyday assistance. Once such example of everyday help is we provided phone interpreting between telephone company and the NDIS participant. With the help of Translationz’ interpreter the NDIS participant was able to secure a lower monthly telephone plan.

Translationz interpreters are available to assist in communicating during vital conversations such as when setting up a NDIS plan or medical situations and we help out in the day to day situations in life where an interpreter can ease the difficulty and facilitate effective communication. 

To schedule an interpreter with Translationz click here to fill out a quote or call us.

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Melbourne Translation: (03) 9034 5299

Sydney Translation: (02) 9119 2200

Brisbane Translation: (07) 3123 4887

Adelaide Translation: (08) 7070 6757

Hobart Translation: (03) 9034 5299

Canberra Translation: (02) 6171 0900

Perth Translation: (08) 6365 4119

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